Registrars are a critical resource in the revenue cycle. The information gathered by a registrar constitutes 50% of the claim information submitted to a third party payer for reimbursement. The completeness and accuracy of their work has a direct impact on the hospital's cash flow and the patient's customer experience related to a hassle free billing process. Registrars register patients for inpatient and outpatient services throughout the hospital. The process includes gathering information from patients, validating received information with insurance carriers, determining benefits, estimating out of pocket costs for the patient, and completing forms with the patient in accordance with federal and state regulations.
Essential Functions and Job Duties
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Required Training: Computer Skills
Education and/or Other Requirements
Required Education: High School Diploma
Preferred Education: Enrolled or completed post-secondary general electives
Required Experience: 2-3 years customer service experience
Preferred Experience: 1 year Registrar experience in healthcare provider setting