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Receptionist

Tracking Code

2021-9523

Position Type

Part-Time

Shift

Day

Job Location

Decatur, Illinois

Description

Greets visitors and patients to Decatur Memorial Hospital.  Answers and refers telephone calls regarding patient inquires.

*This is a part-time, day shift, position*

Required Skills

  • Greets employees, patients and other visitors to department, answering questions, providing and assisting with directions, and making appropriate referrals.
  • Answers telephone, taking messages, providing information or forwarding calls.
  • Maintains front desk area in neat and orderly manner.
  • Processes department mail

Required Experience

Education:

  • High School Diploma

Experience:

  • One year of office experience required

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Speaking — Talking to others to convey information effectively.
  • Writing — Communicating effectively in writing as appropriate for the needs of the audience.
  • Time Management — Managing one's own time.
  • Speech Clarity — The ability to speak clearly so others can understand you.

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